City of Wauwatosa

Welcome to the City of Wauwatosa Utility Billing payment system!

Here you can view your bill, make a payment, set-up automatic payments, maintain your account and set-up account reminder notifications.

Click Sign in/Register on the top right corner of the screen or CLICK HERE to access Utility Billing services.

Instructions:

For instruction on maintaining Automatic Payments:

1. Sign in
2. From the dashboard, select Manage Auto Pay
3. Cancel your current Auto Pay enrollment
4. Using the left hand menu, select Payment Methods
5. Delete the existing payment method
6. Add new payment method
7. Return to Manage Auto Pay
8. Re enroll in Auto Pay, using the new payment method

For instruction on registering your account for Automatic Payments using either e-check or Credit Card please CLICK HERE

For Full Instructions for account registration and navigation CLICK HERE 

What's new:

• Quick Pay (no sign-in required)
• Maintain Payment Information Anytime (no balance required!)
• Maintain Auto Payments (Cancel, Postpone, and Update Payment Information)
• Schedule & Cancel FUTURE One-Time Payments
• Payment Over The Phone: (414) 323-2339

Additional Information:

• Auto pay - will pull on the 20th of your bill month as of 2AM.
• Penalty Reminder - total amount due must be received on or before the due date. Otherwise, a late charge of 1% per month will be added to any past due amount as of the 21st of each month.
• Delinquent Notice Reminder - any past due balance as of 9/20 if unpaid by 11/1 a 10% penalty will be applied.
• Transfer to tax - any past due balance if unpaid by 11/15, the balance will transfer to the property tax bill.
• Customer Responsibility - to maintain all changes required on the account.
• No separate fee for Utility Billing credit card or eCheck payments (online or over the phone)